Returns & Exchanges
We want you to be fully satisfied with your Slipknot Official Store gear; if an item doesn't meet your expectations, you can return or exchange it within 30 days of delivery. Please ensure all items are in their original, unworn condition with tags attached to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the merchandise in its original packaging, ensuring the packing slip is included to help our warehouse team identify your order.
Ship the Items
Affix the prepaid shipping label provided via the portal and drop your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned gear, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing